La Serenissima  Hotel

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La Serenissima Hotel

Via dei Chiavettieri, 49

corner of Via dei Cassari, 24

90133 Palermo

CIN: IT082053A1MSSFSRGT

 

For info and Booking:

info@laserenissimahotel.it

+39 091 27 37 160

La Serenissima Hotel

Privacy Policy

Generality

 

LA SERENISSIMA S.R.L. has developed this Internet Privacy Policy in order to conform its activity to that of a trusted party that ensures, respects and maintains the right to privacy of Visitors in the online environment.

LA SERENISSIMA S.R.L., with registered office in via Luigi Cosenz, 4, Palermo 90145, Tax Code and VAT number 03034570824, is the data controller of any personal data collected through this site as defined by EU Regulation 2016/679. The Data Controller will process any data collected through this website (www.laserenissimahotel.it) for the purposes, in the manner and as specifically illustrated below.

 

Collection of personal data, purpose of processing and legal basis of processing

 

LA SERENISSIMA S.R.L. will only collect and process personal data voluntarily provided by visitors to this site. Visitors are able to browse the site even without revealing personal information and data. Each visitor to the site may choose to provide LA SERENISSIMA S.R.L. with limited personal data as required in order to obtain information on our services. Once registered, the personal data collected will be used only for the services indicated in the available policy.

Site Visitors may provide their data for the following purposes:

  • activities related to the availability request. Examples of activities are: sending an e-mail that involve the processing of personal data such as, for example, name, surname, e-mail address; the legal basis for the aforementioned purpose is identified in art. 6.1, letters a, b, f of EU Regulation 2016/679;
  • activities related to booking at our hotel. The activities concern the conclusion of a contract relating to the booking of a stay at our facility which involves the processing of personal data such as name, surname, e-mail address, residential address, tax code, telephone number, credit card or PayPal account details; The legal basis for the aforementioned purpose is identified in art. 6.1. letters a, b, c, f of EU Regulation 2016/679;
  • activities related to the subscription to our newsletter: the activities concern the management of your e-mail address for subscription and the sending of periodic newsletters relating to offers and promotions, events, presentations of new products and services; The legal basis for the aforementioned purpose is identified in art. 6.1. letters a, b, f of EU Regulation 2016/679;
  • site visualization and navigation (these are activities related to the correct provision of the various functions requested, for security reasons and to ascertain responsibility in the event of hypothetical computer crimes against the Site, as well as to obtain anonymous statistical information on the use of the Site and to check its correct functioning); the legal basis for the aforementioned purpose is identified in Article 6.1, letters a, c, f of EU Regulation 2016/679);
  • statistical research/analysis on aggregated or anonymous data (these are activities that do not involve the processing of personal data, as they do not involve the identification of the user and are used, for example, to measure the operation of the Site, measure traffic and assess interest);
  • activities related to the ascertainment and/or exercise and/or defense of rights (examples of activities are: disputes relating to the correct fulfilment of the contractual relationship, warnings, debt collection); the legal basis for the aforementioned purpose is identified in legitimate interest (Article 6.1, letter f, of EU Regulation 2016/679);
  • other activities in execution of legal obligations/Authority orders (such as communication to third parties); the legal basis is identified in the legal obligation (art. 6.1, letter c, of EU Regulation 2016/679);
  • maintenance of computer systems and devices (the persons in charge of carrying out maintenance and repairs on the Site may accidentally have access to the Visitor's personal data. These are completely occasional and unforeseeable events and in any case without identification purposes and of limited duration to the execution of the maintenance/repair intervention); the legal basis for the aforementioned purpose is identified in the legitimate interest (Article 6.1, letter f, of EU Regulation 2016/679).

 

Data retention period

 

The personal data that the Visitor decides to communicate to LA SERENISSIMA S.R.L. will be processed and stored for the following periods of time:

  • activities related to contact management: until the request is completed;
  • activities related to the booking at our hotel: for the time necessary for the execution of the contract and the fulfilment of legal obligations;
  • activities related to the subscription to our newsletter: the data collected and processed will be stored for a period not exceeding 5 years from the subscription or until the moment of its cancellation from our newsletter;
  • site display and navigation: the data will be stored for a maximum time of 24 months;
  • statistical research/analysis on aggregated or anonymous data: any data collected will be stored for a maximum of 24 months;
  • activities related to the ascertainment and/or exercise and/or defense of rights: the data will be stored for the time necessary to conclude the dispute and in any case for the time necessary to comply with legal obligations;
  • other activities in execution of legal obligations/orders Authority: the data will be stored for the time necessary for the conclusion of the investigative activity and in any case for the time necessary to comply with legal obligations;
  • Maintenance of IT systems and devices: any data collected will be stored for the time necessary to carry out maintenance activities of IT systems and devices.

 

Transfers of personal data to third countries or international organisations

 

The personal data provided by the visitor to this site will be stored on our company servers and in our paper archives and in any case on the European territory for processing entrusted to third parties or for data center relocation services. No transfers of personal data to third countries or international organisations are envisaged.

 

Disclosure to third parties

 

The personal data provided by the Visitor will not be disclosed to third parties.

The personal data provided by the Visitor may be communicated for the management of the request and for the fulfilment of any legal obligations to central and territorial public bodies and to professionals in the webmarketing sector. If the Visitor would like more information about the subjects to whom the data is communicated, he must contact us at the following e-mail address: info@laserenissimahotel.it

 

Special personal data

 

LA SERENISSIMA S.R.L. does not deliberately collect, through the website, particular personal data such as, for example, those suitable for revealing the state of health.

Personal data, pursuant to art. 4 and 9 of EU Regulation 2016/679, include personal data suitable for revealing racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political or trade union nature, as well as personal data suitable for revealing the state of health and sex life. Judicial data, again pursuant to art. 4 and 10 of EU Regulation 2016/679, include personal data suitable for revealing measures referred to in Article 3, paragraph 1, letters from a) to o) and from r) to u), of Presidential Decree no. 313 of 14 November 2002, on the subject of criminal records, the registry of administrative sanctions dependent on crime and the related pending charges,  or the status of accused or suspect pursuant to Articles 60 and 61 of the Code of Criminal Procedure.

We recommend that the Visitor do not provide such information through our site. In the event that this is necessary, we invite the Visitor to send us a declaration by e-mail expressing their written consent to the processing of this information.

 

Links to third-party sites

 

Please note that the www.laserenissimahotel.it site  may contain links to other sites that are not governed by this privacy policy (e.g. PayPal).

 

Exercising the rights of the data subject

 

At any time, pursuant to Article 15 et seq. of EU Regulation 2016/679, it will be possible to verify your personal data collected through this site and possibly have them corrected, updated or deleted, or to exercise other rights recognized by law, including the rights of access, rectification and cancellation, limitation of processing and opposition as well as the right to lodge a complaint pursuant to Article 77 and judicial redress pursuant to of art. 78 by contacting us by email at info@laserenissimahotel.it.

 

Data security

 

LA SERENISSIMA S.R.L. protects personal data through the application of internationally recognized security levels, as well as through security procedures that protect personal data against:

  • unauthorized access;
  • misuse or disclosure;
  • unauthorized modification;
  • accidental loss or destruction or destruction caused by an unlawful act.

 

Measures of use of the www.laserenissimahotel.it site

 

As part of the www.laserenissimahotel.it site, some personal information relating to web access to this site is collected through the use of cookies or through the tracking of data relating to traffic, the type of browser and the computer used in relation to the Visitor's IP address. This information is collected for general and anonymous statistical surveys.

 

Protection of minors

 

The site www.laserenissimahotel.it governed by this privacy policy is not intended for use by minors under the age of 18 in relation to the booking of stays at our facility and by 14 years for subscription to the newsletter. We understand the importance of protecting information intended for children, especially in an online environment, and therefore we do not knowingly collect or maintain personal data relating to children under the age of 18 in connection with bookings or children under the age of 14 for newsletter subscriptions.

© 2025 by LA SERENISIMA HOTEL - P. IVA 03034570824


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